Terms & Conditions
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Hermitage- Secure Internet Payment Gateway

Terms and Conditions


Welcome to www.hermitart.com/store, of Hermitage Pvt Ltd (hereinafter referred to as "the Company"). If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use (in addition to any other terms and conditions that may be contained in the packaging/contents of the products and any invoice/receipt issued in connection therewith):-

1. Information on the Website
Information provided in this website about the products are subject to change time to time and you should contact the Company directly in order to receive the most current information regarding the products. In any event, we do not warrant that the packaging, colour and dimension of the products delivered to you will be identical to the graphical depiction of the product as seen by you on this website through your computer.

2. Payment Terms
You can now purchase all our items using your credit cards. Shopping at www.hermitart.com/store is "SAFE & SECURE" as we adopt stringent security measures to ensure that critically sensitive information such as your credit card number is protected. All your personal information is encrypted before it is transmitted over the Internet. This guarantees that your information is inaccessible to any third party. View features of Internet Payment Gateway of Global Payments Asia-Pacific Lanka (Private) Limited.

3. Delivery
Delivery within Sri Lanka
The products will be delivered to the client and delivery charges will apply as per the checkout process based on destination. Delivery is dependent on the area/region within Sri Lanka. Products will be delivered to you or the occupant of the premises of the address provided by you on this website and you acknowledge that any receipt of the products by such occupant would be deemed to be delivery to you.

International Delivery
Please note that direct purchase via the website is only allowed for users within Sri Lanka. International delivery will only take place once product purchases are negotiated off-line. International delivery would be between 15 to 30 days depending on the country it is being delivered to.

4. Acceptance
You shall inspect the goods immediately upon receipt of the products and any products that are not rejected at the time of receipt by you would be deemed to be accepted by you. Products shall not be rejected by you except on the ground that the products have been tampered with or damaged at the point of receipt and your sole remedy for such rejection would be the replacement of the products.

5. Return/Refund Policy
Hermitage has a "No Refund, No Exchange" Policy.

6. Privacy Policy
Hermitage Pvt Ltd cares about your privacy. We respect the privacy of all your personal information and understand the need to protect it. The information provided by you will be used only in connection with the transactions executed by you provided however that the information provided by you maybe shared with third parties for the purpose of processing your payments. View features of Internet Payment Gateway of Global Payments Asia-Pacific Lanka (Private) Limited.

7. Warranty
WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE and YOU HEREBY AGREE TO WAIVE THE BENEFIT OF ANY LAWS THAT MAY BE APPLICABLE TO THE EXTENT THAT IT MAY BE INCONSISTENT WITH THIS CLAUSE. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT OR OTHERWISE), UNDER ANY CIRCUMSTANCES, FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-SITE LINKS ON THE SITE; (e) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY SITES; (f) ANY INACCURACIES, OMISSIONS OR MISLEADING, FALSE OR DECEPTIVE STATEMENT IN THE CONTENT; OR (g) EVENTS BEYOND OUR REASONABLE CONTROL. FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. Right of Service Refusal
The Company reserves the right to refuse to transact the sale or transact any business in relation to any products on this website with any customer in its sole discretion.

9. Title of the products and risks of loss
Title of the products and risk of loss of the products will pass to you upon receipt of the products by you.

10. Intellectual Property Rights
All trademarks, trade names, trade descriptions, logos and other intellectual property rights displayed on this Website and all industrial designs, patents, trademarks, copyrights and other intellectual property rights displayed or depicted in connection with the products are exclusively owned either by the Company or its principals. Nothing contained on this Website should be construed as granting any license or right to use any intellectual property rights without the prior written approval of the Company.

All aspects of this Website – designs, text, graphics, applications, software, underlying source code and all other aspects are copyright reserved.

Permission is hereby given by the Company for use of the content and software on this site as a shopping resource only. Any other use of this site, including, but not limited to, reproduction unless for personal shopping use, or any modification, distribution or republication, without the prior written permission of the Company is strictly prohibited.

11. Linked Websites
The site may contain links to other websites, those links are provided for convenience only and the Company does not have any control over the contents of the linked websites.

12. Alterations
The Company may at any time modify any relevant terms and conditions, policies or contents of the Website. You acknowledge that by visiting the Website from time to time, you shall become bound to the current version of the terms and conditions and unless stated in the current version all previous versions shall be superseded by the current version and you shall be responsible for reviewing the current version each time you visit the website.

13. Governing Law and Jurisdiction
These conditions relating to this Website shall be governed by the Laws of Sri Lanka and you agree to submit any disputes relating to, or connected with, any transaction that may take place via this website shall be submitted to the exclusive jurisdiction of the Courts of Colombo in Sri Lanka.